📄️ Getting started with the Glovora app
The Glovora patient app is where you earn rewards, manage your membership, browse treatments, and book appointments with your clinic. This article walks you through downloading the app and completing sign-up from start to finish.
📄️ Your home screen
The home screen is the first thing you see when you open the Glovora app. It gives you a live summary of your account and quick access to everything your clinic offers.
📄️ Checking in and earning rewards
Every time you visit your clinic you can check in through the Glovora app. Checking in records your visit and rewards you — either with Beauty Bank credit added directly to your wallet, or by counting towards your next reward in the rewards ladder. Which one you receive depends on how your clinic has set up their rewards programme.
📄️ Browsing and buying in the app
The Shop tab is where you browse and purchase everything your clinic offers — treatments, memberships, packages, gift cards, and retail products. Tap Shop in the bottom navigation bar to open it.
📄️ Points and rewards
The Rewards tab is where you track your points balance, browse the rewards catalogue, and redeem rewards you have unlocked. Tap Rewards in the bottom navigation bar to open it.
📄️ Your Beauty Bank wallet
Your Beauty Bank wallet is a cash balance inside the Glovora app that you can spend on any treatment, package, or product at your clinic. Think of it as a pre-loaded credit account — no codes required at checkout.
📄️ Memberships
A membership gives you ongoing benefits at your clinic — such as included treatments, discounts on bookings, or monthly wallet credit — in exchange for a fixed monthly fee. This article explains how to join, manage, and cancel a membership through the app.
📄️ Booking an appointment
If your clinic has online booking enabled, you can schedule appointments directly through the Glovora app. This article explains how to find a time slot and confirm your booking.
📄️ Your profile and account settings
The Profile tab is where you manage your personal information, view your purchase history, manage saved payment cards, and control your account settings. Tap Profile (the person icon) in the bottom navigation bar to open it.
📄️ Referring a friend
If your clinic has referrals enabled, you can share a referral link with friends and family. When someone signs up using your link, both of you receive a reward — typically Beauty Bank credit.