📄️ Understanding your payments dashboard
A guide to the Revenue section — what the four summary cards measure, how to read the sales chart, what the transactions list shows, and what to do when the dashboard appears empty.
📄️ Viewing and managing patient transactions
How to access the transactions list, what each column and status means, how to issue refunds from the CRM, and how to find a specific patient's full purchase history.
📄️ Stripe payouts — when you get paid
How Stripe collects patient payments and pays them out to your bank account, how to connect Stripe from the CRM, how to check your connection status, and where to find your actual payout history.
📄️ Connecting your Stripe account
A step-by-step guide for UK clinic owners on setting up a Stripe Express account through Glovora, what to have ready before you start, how to confirm the connection is active, and what to do if Stripe flags your account.
📄️ Understanding Stripe fees
What Stripe charges per transaction for UK clinics, how to calculate your net payout, Klarna's merchant rate, and whether Glovora adds any service fee at checkout.
📄️ Klarna — buy now, pay later
How Klarna works for UK clinic patients and what it means for you as a clinic owner — fees, eligibility, repayment responsibility, and how to control Klarna from the Glovora CRM.