📄️ Client profiles
A complete guide to the Client Profiles section of the CRM — how to navigate the client list, open a patient's profile, understand what each section shows, issue refunds, manage Beauty Bank balances, and understand what each staff role can and cannot do.
📄️ Staff
The Staff section is your central hub for managing everyone who works at your clinic — from practitioners and receptionists through to admin staff. You can build your team directory, grant CRM logins, track sales performance, and control exactly what each role is allowed to do.
📄️ Appointments
The Appointments section is your clinic's scheduling hub. It shows every appointment in a live calendar, lets you manually book sessions for patients, reschedule or cancel existing appointments, and send push notification reminders — all from a single screen.
📄️ Reviews & Results
The Reviews & Results section has two functions: it is where your team manually approves or rejects Google review reward claims submitted by patients through the mobile app, and where you upload before/after photos to showcase treatment results on the app.
📄️ Notifications
The Notifications section lets you control the push messages your patients receive on their mobile app. You can customise the wording of every automatic notification, toggle individual ones on or off, and review the full history of every message sent by your clinic.
📄️ Revenue
The Revenue section gives you a live view of your clinic's financial performance — total sales, average order value, daily activity, and a period-by-period sales chart. It also surfaces your product catalogue and a running list of recent transactions.
📄️ Payouts
The Payouts section shows the live status of your Stripe payment account — whether charges are enabled, whether payouts are enabled, and whether Stripe has any outstanding requirements for your account. It is the starting point for managing your payout configuration and for navigating to your Stripe Dashboard where you can view actual transfer history.
📄️ App Builder
The App Builder is where you control everything your patients see in the Glovora mobile app. From a single place you can add treatments and services, create membership plans, set up promotional offers, configure the loyalty points programme, define the rewards catalogue, and customise your clinic's visual branding — logo, colours, and theme mode. Changes made here are reflected directly in what patients see the next time they open the app.
📄️ QR Generator
The QR Generator produces a unique QR code for your clinic that patients scan with the Glovora mobile app to connect to your clinic instantly. You can copy the deep link to share digitally, download a high-resolution PNG for digital displays or marketing materials, or download a print-ready A4 PDF poster — complete with your clinic branding and a welcome offer headline — to display at reception.
📄️ Integrations
The Integrations page is where you connect Glovora to external services your clinic relies on — payment processors, Google Calendar, third-party booking systems, and campaign materials. Everything from taking card payments in the patient app to automatically mirroring appointments on your Google Calendar is configured here.